Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: December 2024

Our Commitment

Insure With Mercy is committed to protecting your personal health information and maintaining your privacy in accordance with HIPAA and state regulations.

1. Information We Collect

To provide you with insurance services, we collect various types of information:

Personal Information

  • Name, address, phone number, and email address
  • Date of birth and Social Security number
  • Employment and income information
  • Family composition and dependent information

Health Information

  • Medical history and current health conditions
  • Prescription medications
  • Healthcare provider information
  • Previous insurance coverage details

2. How We Use Your Information

We use your information solely for the purpose of providing insurance brokerage services:

  • Comparing and recommending insurance plans
  • Completing insurance applications and enrollments
  • Communicating with insurance carriers on your behalf
  • Providing ongoing customer service and support
  • Complying with legal and regulatory requirements

3. Information Sharing

We share your information only when necessary to provide our services:

With Insurance Carriers

We share your information with insurance companies to obtain quotes and complete enrollments. These carriers are bound by their own privacy policies and HIPAA regulations.

With Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as technology platforms and customer service tools.

Legal Requirements

We may disclose information when required by law, regulation, or legal process.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Employee training on privacy and security practices
  • Compliance with HIPAA security requirements

5. Your Rights

You have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of information (subject to legal requirements)
  • Restriction of processing in certain circumstances
  • Withdrawal of consent where applicable

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and analyze website usage. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Insure With Mercy Privacy Officer

Phone: +1 (954)-817-4852, (954)-815-6692

Email: mercy@insurewithmercy.life

Mail: Insure With Mercy Privacy Department